All posts in Technology

A tester during our last testing session. Engagement through the app encourages closer looking.

Who are we looking for in an Audience Engagement Team?

I’ve just joined the Bloomberg Connects project as the Audience Engagement Lead. I will be heading the team that will be answering inquiries from visitors…

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Monica Marino, left, and Marina K, right, running the dashboard during a recent user testing session. Our Chief Curator, Kevin Stayton, helps answer questions.

Finding the Right People to ASK

On the surface, it might seem that our Bloomberg Connects project is all about tech. After all, this particular Bloomberg Philanthropies initiative is specifically for…

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Seated Buddha Shakyamuni, 965-1025. Gilt bronze, 8 1/2 x 7 1/4 x 4 3/4 in. (21.6 x 18.4 x 12.1 cm). Brooklyn Museum, Gift of the Asian Art Council in memory of Mahmood T. Diba; Mary Smith Dorward Fund, 1999.42. Creative Commons-BY Image: overall, 1999.42_SL1.jpg. Brooklyn Museum photograph

Aspiring To Code Nirvana Through Tests

1 + 1 = 2? Obvious right? How about (2 + 2 x 4)^2? That’s a little more complicated but not so bad either. Over…

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Jennie scans the beacon using the Estimote app so we can assign major/minor values. I'm there with the paper map and Pritika is manning her beacon tool. All this to install a few beacons in Connecting Cultures.

The Realities of Installing iBeacon to Scale

Location aware technology as part of Bloomberg Connects is pretty vital.  We use it to tell the staff answering questions which gallery a visitor is standing…

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Prototype of our dashboard web application.

Benefitting from Code Prototypes

The dashboard—the web application our audience engagement team will use to answer incoming questions—is a complex application with many parts and before we hit the…

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Our current lobby has its challenges.

SITU Studio (re)Envisions our Lobby as Part of Bloomberg Connects

We are excited to announce that the Brooklyn based design firm, SITU Studio, will be working with us to create a new, more friendly and…

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Pikachu, I choose you!

Preparing for a Post-Password Future with Pokemon Cards

Every year a gathering of hackers and information security professionals convene in Washington, DC to discuss how awful and broken the state of computer security…

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Our stock of iPod Touch devices ready to go for user testing.

Challenges using the iPod Touch for a Mobile Testing Environment

In previous blog posts we’ve discussed the results of our initial user testing. In this blog post we’ll talk about the process and challenges of getting…

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Avoiding the mess of legacy and spaghetti code by leveraging frameworks in developing our dashboard—the web application our audience engagement team will use to answer incoming questions.

Fighting Code Chaos with the Right Framework

From the outset we knew that the dashboard—the web application our audience engagement team will use to answer incoming questions—was going to be a huge…

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A very high overview describing the relationship between our API and our mobile and dashboard applications.

One API to Rule Them All

In the web development world, RESTish APIs (Application Programming Interface) have slowly become the de facto standard by which different computing systems are used to…

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Sticky Notes

Agile Baby Steps

By and large, most software in the world is made to a spec enshrined into immutability, then interpreted differently by various parts of the teams…

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Our web team on the ASK dashboard while one of our test participants testing the app observes "Trade Sign (Boy Riding Bicycle)"

User Testing ASK with our Members

Earlier this week I covered how we have been testing the ASK app internally. Today I am going to talk about how we user tested…

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James, our back-end web developer role-playing as visitor and testing the ASK mobile app.

Preparing for User Testing

I was very excited by the prospect of user testing in the field when I started working on the Bloomberg Connects project. As a web…

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Answered questions appear on a second screen near the iPad where questions are asked. This one is installed on a column in our Connecting Cultures exhibition.

Configuring the All-in-One Windows 8 PC into a Gallery Kiosk

In getting our ASK iPad pilot into full swing for Bloomberg Connects we needed to nail down how we were going to present the answers…

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Observation showed us that visitors often use the kiosks in social groups.

Metrics Tell (Part of) the Story

As Shelley mentioned in her previous post, we’ve tweaked our comment kiosks over the past year or so, shifting them to an ask functionality only…

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In our latest pilot, the same ipads have a re-branded start screen to match our ASK program for Bloomberg Connects.

Piloting the Complexities of Migrating iPad Kiosks into ASK

Brian and Jennie have been talking about our forthcoming mobile application, which is one of the public facing components of our Bloomberg Connects project, but…

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Selecting ASK from the mobile home screen gives the user two views depending on where they are standing. Outside the museum, they see a call-to-action to come in and use ASK, which will be activated based on their geolocation. Once inside the museum, the feature is active and ready to use.

The Design Spin Cycle

When I started as Web Designer for the museum in January, I assumed I had been hired for a website redesign. Rookie mistake. As you’ve…

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estimote beacons

Positioning Visitors with iBeacons

When Apple released iOS7 in 2013 one of the new features introduced was iBeacon. This technology would now enable Apple devices to pick up broadcasting…

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Our start screen begins with an onboarding processes designed to be conversational.

Simply ASK

In previous Bloomberg Connects blog posts we’ve described the iterative process of determining how we can engage the visitor, enhancing their museum experience. The ASK app (our…

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The data we gather at each step informs the next one. Simple, right? [

Going Responsive with Agile Planning

“Three Simple Truths” from The Agile Samurai by Jonathan Rasmussen: 1. It is impossible to gather all the requirements at the beginning of a project….

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Google Analytics (along with zip code metrics) showed the majority of participation in Click! and Split Second was coming from local sources.

Local Matters

If you’ve been reading the blog lately you know we’ve been taking stock of our digital efforts and making considerable changes. I’ve been discussing what’s not…

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In order to test quickly, we used off the self hardware in the form of iPod Touches, iPads, and iMessage.

Leveraging Technology for Connection

As Sara mentioned in her previous posts, we’ve been careful in this project to let visitor need pave the way toward an idea. It was…

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Staff were stationed throughout the permanent collection to determine what type of guidance visitors were seeking.

Piloting a Future Visitor Experience

A series of internal meetings got us set on the path for this project, but we wanted to test it with our visitors. To do…

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Meetings with staff from across departments helped gather ideas that would later be tested with visitors.

Taking Assumptions with a Grain of Salt

As Shelley introduced in her last post, we have the very ambitious goal of overhauling our visitor experience through an initiative funded by Bloomberg Philanthropies…

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Everyone streaming through our doors has unique needs. How can we serve them better?

Visitor Powered Technology to Create a Responsive Museum

We are incredibly excited that Bloomberg Philanthropies has funded a three-year initiative as part of Bloomberg Connects and it gives us the opportunity to significantly improve…

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Teaching next-gen art making for the next generation of artists

Since we first made use of our 3D printer, we’ve grown the number of things we’ve used it for, ranging from creating a participatory experience…

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Hiroko Okada (Japanese, born 1970). Future Plan #2, 2003. Chromogenic photograph, 54 13/16 x 35 1/8 in. (139.2 x 89.2 cm). Brooklyn Museum, Gift of the artist and Robert A. Levinson Fund, 2008.25. © Hiroko Okada

Clear Choices in Tagging

Remember my post on Social Change? We’ve been evaluating our digital projects with a careful eye toward what’s working and what isn’t.  At this juncture,…

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The nicest error page we hope you never see.

Cloud Watching

A few years ago we moved away from hosting our website infrastructure from its dusty basement to the Cloud. This brought a certain peace of…

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Material at The Commons on Flickr has been moved to Wikimedia and seeded into appropriate articles, such as the Paris Exposition of 1900.

Social Change

There comes a moment in every trajectory where one has to change course.  As part of a social media strategic plan, we are changing gears…

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Robert Nardi photographing Senwosret III

How about a nice game of 3D printed chess?

Earlier this year, we started exploring how 3D printing could enhance the visitor experience and began by introducing it on that month’s sensory tour. In…

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Brooklyn Castle

For the past few years, we’ve been really fortunate to have a relationship with POV, the award-winning documentary series on PBS. They do really thought-provoking…

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The Dinner Party (Heritage Floor; detail)

Writing Women Back Into History

As I embarked on The Dinner Party Wikipedia project, my first step was to conduct a thorough assessment of the presence of these 1,038 women…

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The Dinner Party

Ending the ongoing cycle of omission

The conversation about sexism on Wikipedia is longstanding. In 2011, The New York Times Room for Debate took up the question of why there are…

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Figure of a Hornblower

“Africanizing” Wikipedia

As I’ve been leading the current Wikipedia initiative at the Brooklyn Museum, I have recently started working with our curator of African Art, Kevin Dumouchelle,…

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WikiAfrica logo

Collaborating with WikiAfrica

In September 2012, a representative from WikiAfrica approached us about working with them to provide Africa-related content to the Wikimedia Foundation’s websites. As the WikiAfrica profile…

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Wikipedia logo

Adding Our Voice to the Wikipedia Chorus

Our online collections have a relatively small number of visitors compared to the whopping 470 million unique visitors to Wikipedia each month. Every day, hundreds…

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In Conversation iPad Kiosk

Moving Toward a Conversation

If you’ve ever heard me speak at conferences you know that one of our most successful technology projects is also one of our simplest—the comment…

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Social Singles Scavenger Hunt

Looking for love?

I’ve been at the Brooklyn Museum for about a year-and-a-half now, which is also as long as I’ve been a resident of our fair borough….

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Fine Lines Sensory Tour

Teaching with a 3D Simulacrum

When Shelley and David brought up the idea of 3D printing, my not-so-inner tech geek and my really-blatantly-outer education geek got pretty excited.  As Shelley…

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Join us at #table17

The Brooklyn Artists Ball is coming up next week and it’s an event that we are super excited about; this year’s ball celebrates Brooklyn and…

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123dcatch_windows_600px

Replicating a 19th Century Statue with 21st Century Tech

My first exposure to the world of 3D printing took place in 2009 approximately 500 feet under the Earth’s surface in a former missile silo…

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Double Pegasus

3D Printing for Accessibility

In the last year, we’ve seen a lot happening in the museum space with 3D printing.  The Smithsonian is working on what looks like a enormous project,…

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Yeon Ji Yoo

Join us in Celebrating GO

It’s hard to believe we are here after dozens of artist and voter meetups throughout the summer; an exhilarating open studio weekend that resulted in…

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Curators taking a look at the work of Naomi Safran-Hon during the installation of GO in the Brooklyn Museum mezzanine gallery.

Making Choices to Create an Exhibition

Once we had our group of the ten most nominated artists, Eugenie and I set out on our part of the collaboration. We visited the…

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GO installation

Creating a Framework to Collaborate with the Public

You have been following us from the 1708 studios to 9,457 nominations to 10 nominees to the 5 featured artists. Let’s take a look at…

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featured artists

Our GO Featured Artists

Since our announcement of our top ten nominated artists in late September, Eugenie Tsai (John and Barbara Vogelstein Curator of Contemporary Art) and I have visited their…

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GO Nominated Artists

Your Ten Nominated Artists

After approximately 147,000 studio visits to 1,708 artists, and then 9,457 nominations, we have our top ten nominated artists. In alphabetical order: Aleksander Betko, Cobble…

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Heat Map

Moving Toward an Exhibition with 9,457 Nominations

As you saw in Shelley’s previous post, we were thrilled about the level of participation over the open studio weekend. At the same time, we…

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Open Studio Weekend Visitation Statistics

As the nomination phase of GO continues this week, now is a good time to review the weekend and share some statistics about weekend visitation…

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Brooklyn Museum staff will be out seeing as many studios as possible during the open studio weekend.

GO See Art in Brooklyn This Weekend!

Our borough-wide open studio weekend is finally just days away! On September 8th and 9th, more than 1800 artists across 46 neighborhoods in Brooklyn will…

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