All posts in Interpretive Materials

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Observation showed us that visitors often use the kiosks in social groups.

Metrics Tell (Part of) the Story

As Shelley mentioned in her previous post, we’ve tweaked our comment kiosks over the past year or so, shifting them to an ask functionality only…

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In our latest pilot, the same ipads have a re-branded start screen to match our ASK program for Bloomberg Connects.

Piloting the Complexities of Migrating iPad Kiosks into ASK

Brian and Jennie have been talking about our forthcoming mobile application, which is one of the public facing components of our Bloomberg Connects project, but…

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The data we gather at each step informs the next one. Simple, right? [

Going Responsive with Agile Planning

“Three Simple Truths” from The Agile Samurai by Jonathan Rasmussen: 1. It is impossible to gather all the requirements at the beginning of a project….

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In order to test quickly, we used off the self hardware in the form of iPod Touches, iPads, and iMessage.

Leveraging Technology for Connection

As Sara mentioned in her previous posts, we’ve been careful in this project to let visitor need pave the way toward an idea. It was…

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Staff were stationed throughout the permanent collection to determine what type of guidance visitors were seeking.

Piloting a Future Visitor Experience

A series of internal meetings got us set on the path for this project, but we wanted to test it with our visitors. To do…

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Meetings with staff from across departments helped gather ideas that would later be tested with visitors.

Taking Assumptions with a Grain of Salt

As Shelley introduced in her last post, we have the very ambitious goal of overhauling our visitor experience through an initiative funded by Bloomberg Philanthropies…

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Everyone streaming through our doors has unique needs. How can we serve them better?

Visitor Powered Technology to Create a Responsive Museum

We are incredibly excited that Bloomberg Philanthropies has funded a three-year initiative as part of Bloomberg Connects and it gives us the opportunity to significantly improve…

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The Dinner Party (Heritage Floor; detail)

Writing Women Back Into History

As I embarked on The Dinner Party Wikipedia project, my first step was to conduct a thorough assessment of the presence of these 1,038 women…

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The Dinner Party

Ending the ongoing cycle of omission

The conversation about sexism on Wikipedia is longstanding. In 2011, The New York Times Room for Debate took up the question of why there are…

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Figure of a Hornblower

“Africanizing” Wikipedia

As I’ve been leading the current Wikipedia initiative at the Brooklyn Museum, I have recently started working with our curator of African Art, Kevin Dumouchelle,…

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WikiAfrica logo

Collaborating with WikiAfrica

In September 2012, a representative from WikiAfrica approached us about working with them to provide Africa-related content to the Wikimedia Foundation’s websites. As the WikiAfrica profile…

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Wikipedia logo

Adding Our Voice to the Wikipedia Chorus

Our online collections have a relatively small number of visitors compared to the whopping 470 million unique visitors to Wikipedia each month. Every day, hundreds…

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In Conversation iPad Kiosk

Moving Toward a Conversation

If you’ve ever heard me speak at conferences you know that one of our most successful technology projects is also one of our simplest—the comment…

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Social Singles Scavenger Hunt

Looking for love?

I’ve been at the Brooklyn Museum for about a year-and-a-half now, which is also as long as I’ve been a resident of our fair borough….

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Connecting Cultures

Armed with Input

As you may recall, we kicked-off a visitor study about Connecting Cultures back in May with an updated approach based on a bit of trial-and-error…

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Survey table sign inviting participation.

Inquiring Minds… Learn As They Go

You may recall my previous post, which introduced our two-part visitor study about the Connecting Cultures installation. Well, we are a little better than half-way…

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Connecting Cultures

Inquiring Minds

Over the summer months you may notice an increased number of staff stationed in the museum lobby. One of these staff members may approach you,…

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