All posts in Visitor Services

Building a little data capture into our admissions process

As I mentioned in my previous post about mapping our digital landscape, we’re not letting the lack of CRM completely get us down. We have…

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Respite from Hurricane Sandy

As we all pulled ourselves together after the storm, those of us who managed to make it to the Museum yesterday were delighted to discover…

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POV and Brooklyn Museum logo

Some things go better together: POV and Brooklyn Museum

Like Coney Island and hot dogs, some things just go together. Such is the combined forces of the award winning documentary series, POV and the…

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Extending Hours

It is no secret that the Brooklyn Museum’s public hours have been inconvenient to many of our visitors.  From the frustrated tourist arriving on a…

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Open for business, but when?

Our role in Visitor Services is to represent the voice and perspective of the visitor and the team I work with is responsible for many…

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