All posts tagged mobile

Our web team on the ASK dashboard while one of our test participants testing the app observes "Trade Sign (Boy Riding Bicycle)"

User Testing ASK with our Members

Earlier this week I covered how we have been testing the ASK app internally. Today I am going to talk about how we user tested…

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James, our back-end web developer role-playing as visitor and testing the ASK mobile app.

Preparing for User Testing

I was very excited by the prospect of user testing in the field when I started working on the Bloomberg Connects project. As a web…

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Selecting ASK from the mobile home screen gives the user two views depending on where they are standing. Outside the museum, they see a call-to-action to come in and use ASK, which will be activated based on their geolocation. Once inside the museum, the feature is active and ready to use.

The Design Spin Cycle

When I started as Web Designer for the museum in January, I assumed I had been hired for a website redesign. Rookie mistake. As you’ve…

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estimote beacons

Positioning Visitors with iBeacons

When Apple released iOS7 in 2013 one of the new features introduced was iBeacon. This technology would now enable Apple devices to pick up broadcasting…

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Our start screen begins with an onboarding processes designed to be conversational.

Simply ASK

In previous Bloomberg Connects blog posts we’ve described the iterative process of determining how we can engage the visitor, enhancing their museum experience. The ASK app (our…

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The data we gather at each step informs the next one. Simple, right? [

Going Responsive with Agile Planning

“Three Simple Truths” from The Agile Samurai by Jonathan Rasmussen: 1. It is impossible to gather all the requirements at the beginning of a project….

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In order to test quickly, we used off the self hardware in the form of iPod Touches, iPads, and iMessage.

Leveraging Technology for Connection

As Sara mentioned in her previous posts, we’ve been careful in this project to let visitor need pave the way toward an idea. It was…

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Staff were stationed throughout the permanent collection to determine what type of guidance visitors were seeking.

Piloting a Future Visitor Experience

A series of internal meetings got us set on the path for this project, but we wanted to test it with our visitors. To do…

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Meetings with staff from across departments helped gather ideas that would later be tested with visitors.

Taking Assumptions with a Grain of Salt

As Shelley introduced in her last post, we have the very ambitious goal of overhauling our visitor experience through an initiative funded by Bloomberg Philanthropies…

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Everyone streaming through our doors has unique needs. How can we serve them better?

Visitor Powered Technology to Create a Responsive Museum

We are incredibly excited that Bloomberg Philanthropies has funded a three-year initiative as part of Bloomberg Connects and it gives us the opportunity to significantly improve…

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Senwosret III

Vetting Wikipedia for WikiLink

In Shelley’s previous post, she announced the installation of QR codes installed in exhibitions that lead visitors to Wikipedia articles for further information. These QR…

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WikiLink

WikiLink (QR Redux)

You may remember my blog post a while back, QR in the New Year?  In it, I talked about our QR code testing and reported…

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QR Signage

QR in the New Year?

A while back, I reported that we were in the process of a trial period with QR codes.  We’ve just taken a look at the…

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QR Codes on TSA Signs

QR Code Conundrum

I’ve long been a critic of QR Codes.  When I look around, I see low adoption rates, technical hurdles for end users and some really…

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App Store Confusion Necessitates API Changes

The museum is well represented in the Apple App Store with not one, but two applications. The first was released in May 2009 by Adam…

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A Response to Rothstein’s “From Picassos to Sarcophagi, Guided Along by Phone Apps”

Many of you may have seen Edward Rothstein’s assessment of mobile technology in museums, but if you haven’t it is certainly worth a read and…

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Brooklyn Museum Mobile Web on iPhone and Droid

Today we are releasing apps for both iPhone and Droid that, simply, wrap our mobile website.  If we have a mobile website, you may be…

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Mobile Meetup at Target First Saturday

As I mentioned last week, we’re hosting an informal meetup to celebrate the launch of the mobile website and Gallery Tag!  If you are coming…

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Gallery Tag!

As I mentioned yesterday, the creation of a mobile website allows us to grow, so today we are taking advantage of that by introducing a…

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Mobile Web

Today we are releasing a mobile version of our website and are happily following in the footsteps of our colleagues at the Powerhouse Museum and…

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BklynMuse: failing fast, retooling faster = version 2

This year, I had the privilege of speaking at Webstock and one of the things I learned from listening to the other speakers was the…

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Calling the Mayor…

If you’re our mayor on Foursquare, we’ve got a promo running that you should check out.  Not the mayor?  Be sure to check-in at the…

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BklynMuse: Going Mobile with a Gallery Guide Powered by People

Ever wish you could remix the gallery experience?  When I walk into a museum I enjoy the structure—the information given, which objects have been placed…

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