It is no secret that the Brooklyn Museum’s public hours have been inconvenient to many of our visitors. From the frustrated tourist arriving on a weekday at 4:30pm only to be told, “Galleries will begin clearing in 15 minutes,” – to our neighbors exiting the Brooklyn Museum/Eastern Parkway subway stop on their way home from work—a 5:00pm closing time represented a serious obstacle to visitation.
Back in March, I initiated an online discussion of the issues and asked for feedback. We heard from many of our friends, and the responses we received helped drive our decision-making. As we performed a delicate balancing act of providing more evening hours without significantly increasing costs, we kept these visitor preferences in mind:
I’m thrilled that the new public hours announced today meet these goals:
We look forward to welcoming everyone as we implement the new schedule on Wednesday, October 6, 2010. For more information, please read our press release (pdf).
Alisa Martin is a graduate of Vassar College, where she was elected to the society of Phi Beta Kappa; she earned an M.A. in Industrial/Organizational Psychology from New York University. Alisa has worked for MetLife and American Express; her consulting assignments have included Columbia University and Brooklyn Academy of Music Local Development Corporation. She was a 1999 recipient of the Harlem YMCA Black Achiever in Industry Award. Alisa has led the Brooklyn Museum's visitor-centered branding and strategic implementation efforts since she joined the Museum in 2001. With corporate and arts marketing experience and a consulting background in research design, organizational development, and service quality delivery, Alisa leads the Museum's first merged Marketing and Visitor Services department.