All posts tagged agile

The app store icon that we couldn't use.

Managing Expectations

We’ve talked a lot about how user expectations helped shape our implementation. There are times when it’s incredibly valuable to listen to your users, but there…

Read More
Large messaging at our entrance identifies where you are. We are using the existing canopy for the additional signage, seen here in a prototype.

Graphics Tie It All Together

When we first began thinking about the lobby reconfiguration, the need for flexible and moveable was paramount and all of our discussions with the design…

Read More
Movable furniture in the form of power benches and hubs can help further direct traffic. Circles show areas of gathering spaces.

Clearer Choices for Better Flow

Shelley and I like to cast a wide net when looking for inspiration and ideas, often looking outside the museum sector from the customer experience…

Read More
For now, we're going to release a single purpose ASK app and tie the pre-visit information into a later release after our website migration.

Scaling Back

In every project there’s always a moment where the timeline starts to shrink. You start to look at your launch date and the to do list (ours is…

Read More
A series of furniture designed by Situ that we could use in a modular and reconfigurable fashion. The design of the components helps differentiate function.

Agile by Design

As I introduced in a previous post, SITU Studio was brought on board to design a mobile, flexible, and temporary set of furniture components that…

Read More
Genevive Bell speaking at Webstock 2015.

We’re Only Human

When you’ve got any tool that is designed to answer questions the danger is that people think it’s an automated system; with ASK we need to…

Read More
Most messaging clients use the three dots to indicate activity on the other side.

Fighting the Three Dots of User Expectation

In my previous post, I talked a lot about agile development and where we failed it. Agile has also thrown us some serious curves in…

Read More
We took our best guess in architecting the dashboard, but that wasn't always the right one.

Learning from Agile Fails

As we march toward our June launch for ASK, it’s a good moment to look back at some of the issues we’ve faced along the way….

Read More
Avoiding the mess of legacy and spaghetti code by leveraging frameworks in developing our dashboard—the web application our audience engagement team will use to answer incoming questions.

Fighting Code Chaos with the Right Framework

From the outset we knew that the dashboard—the web application our audience engagement team will use to answer incoming questions—was going to be a huge…

Read More
A very high overview describing the relationship between our API and our mobile and dashboard applications.

One API to Rule Them All

In the web development world, RESTish APIs (Application Programming Interface) have slowly become the de facto standard by which different computing systems are used to…

Read More
Sticky Notes

Agile Baby Steps

By and large, most software in the world is made to a spec enshrined into immutability, then interpreted differently by various parts of the teams…

Read More
2
The data we gather at each step informs the next one. Simple, right? [

Going Responsive with Agile Planning

“Three Simple Truths” from The Agile Samurai by Jonathan Rasmussen: 1. It is impossible to gather all the requirements at the beginning of a project….

Read More