All posts tagged team

The ASK team's new home. A dedicated info host is stationed with the team at all times to help visitors.

The ASK Team is Visible Once More

If you’ve been following our posts lately, you’ve noticed our tech team has been doing some amazing behind-the-scenes work in anticipation of our Android launch…

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Testing in Connecting Cultures where the team was more embedded in and among the works of art.

Seeking a Home on the Range

As summer draws to a close, so does our testing for the location of our ASK team. You may remember the results from our earlier testing in…

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Visitors loved the benches in the pavilion setup, but they felt disjointed from the ASK team.

Building is easy, but launching is hard.

If you think about it, building a project is fairly straightforward. It’s a one way street of sorts; a controlled process with steps involved, tests we can run, and timelines…

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Screen Shot 2015-07-01 at 2.58.49 PM

The Pedagogy of a Text Message: First Response

In my last post, I discussed our “opening response” and slight tweaks to make that a better experience.  Our “first response” (the first message the…

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Prompt was changed to elicit more deliberate action on the part of the user, a prompt that would require to the user to not just immediately engage with the app, but also immediately engage with the art in the Museum in a thoughtful manner.

The Pedagogy of a Text Message: Opening Prompt

What is the pedagogy of a text message conversation?  Can you actually have a pedagogy of texting? If so, what does it look like? How…

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A tester during our last testing session. Engagement through the app encourages closer looking.

Who are we looking for in an Audience Engagement Team?

I’ve just joined the Bloomberg Connects project as the Audience Engagement Lead. I will be heading the team that will be answering inquiries from visitors…

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Monica Marino, left, and Marina K, right, running the dashboard during a recent user testing session. Our Chief Curator, Kevin Stayton, helps answer questions.

Finding the Right People to ASK

On the surface, it might seem that our Bloomberg Connects project is all about tech. After all, this particular Bloomberg Philanthropies initiative is specifically for…

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