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David Bowie is Membership FAQ

Q: Online tickets are sold out, but I’m a Member. Are there additional tickets for Members?
All advance tickets for David Bowie is are now sold out—for both Members and the general public. We will have same-day tickets available at the Member Services Desk on a first-come, first-served basis. Doors open at 10:45 am. Because of a limited number of tickets, we cannot guarantee entry for Members. Please be prepared to share the exhibition with a large number of Bowie fans and for longer than normal wait times.

Q: What happens when I arrive at the Museum?
Just check in at our Member Services Desk, where one of our membership hosts will be happy to assist you. Simply provide your Membership card and a photo ID. Our hosts will check you in, give you a bracelet for entry to the Special Tickets line, and direct you to the exhibition, located on the 5th floor. If you have tickets but don't have a current Membership, you'll be asked to renew in order to redeem your tickets. You'll also be able to purchase tickets for guests (based on availability) when collecting your complimentary Member tickets. All Members and their guests are invited to use the Special Tickets line, which offers expedited and priority entry to the exhibition.

Q: How many free tickets do Members receive?
The number of free Bowie tickets depends on the level of your Membership. Please see below for a list of standard admission benefits by level. This represents the total number of free David Bowie is tickets per visit, not additional tickets on top of your regular Membership benefits. These tickets are based on availability and not guaranteed:

Individual—1 complimentary ticket per visit
Dual—2 complimentary tickets per visit
Insider—2 complimentary tickets per visit
Trendsetter—4 complimentary tickets per visit
Groundbreaker—6 complimentary tickets per visit

Q: I’m eligible for free admission through the Museum Alliance Reciprocal Program (MARP). Does this include admission to David Bowie is?
Reciprocal privileges through MARP do not include complimentary Member tickets to David Bowie is. You can, however, check in at our Member Services Desk with your Membership cards (they must have a MARP sticker on them), where one of our membership hosts will give you a bracelet for entry to the Special Tickets line, which offers expedited and priority entry to the exhibition.

Q: I booked tickets but am now unable to attend. Is it okay if I send a friend in my place?
Membership benefits are nontransferable, so if you are unable to attend, a friend or family member won't be able to use the tickets. If you can’t make it, please let us know, and we will release your tickets so that another Member is able to enjoy them.

Q: How many times can I visit David Bowie is?
As a Member, you’re welcome to visit the exhibition as many times as you’d like, for free!