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Audio-Visual Technician—Operations

Working as part of a team of technicians, the Audio-Visual (A/V) Technician sets up and runs the sound and video equipment used to conduct live events including meetings, public programs, and educational offerings.

A successful candidate will meet many of these requirements, and have the desire and capacity to learn the rest on the job.

  • High school diploma or its equivalent
  • Three years’ experience in operating and maintaining sound production, film, video, and slide projection systems
  • General knowledge of public address systems
  • Strong understanding of audio-visual and presentation technologies
  • Ability to troubleshoot problems and follow through to resolve technical issues
  • Expert knowledge of audio and video editing software and transcoding video, as well as livestreaming and social media platforms
  • Experience soldering and terminating cable, fabricating and installing equipment racks, installing projectors and monitors, and troubleshooting systems
  • Comprehensive computer knowledge, including Windows and Mac operating systems
  • Capacity to coordinate, execute, and support executive, educational, public programs, and departmental activities in a fast-paced, customer service–focused environment
  • Excellent customer service skills; attention to detail, follow-through, and organizational skills; ability to work independently as well as collaboratively; and passion for audio-visual operations
  • Strong verbal and interpersonal skills
  • Ability to work effectively under pressure in a deadline-driven environment, and to manage multiple tasks simultaneously
  • Experience with video wall and multi-projector installations a plus


  • Fabricate, test, operate, troubleshoot and maintain all audio-visual equipment used for museum exhibits, live and online programming, internal and public events including panel discussions, musical and theatrical performances, presentations, film/video events, in-house meetings and press events
  • Act as technical production managers for live events by performing duties that include but are not limited to:
    • Communicating with performers, studio managers and external production companies to interpret their needs
    • Creating submission requests for rental gear and pre-production assets
    • Operating as stagehands, riggers, gaffers, mixing engineers (both A1 and A2s), and video mixers for live events
  • Set up, host and manage online programming—which includes public and internal meetings, events, panel discussions—through Zoom conferencing software and social media streaming
  • Collaborate on exhibitions and act as technical project manager, communicating departments and with curators, exhibition designers, and external production companies for planning and scheduling, testing, production, and execution
  • Research audio-visual technology for exhibitions, and work with outside vendors to negotiate and schedule shipments and purchases
  • Support in-house video and multimedia content creation for exhibitions and public programs, including filming and audio recording (onsite and off), post-production editing, captioning media, and creating slideshows and other visual media for public viewing
  • Design, install, operate, and maintain A/V equipment used in various exhibitions produced by the Museum
  • Support the Public Programs department on technical production of both online and in-person events, including setup, testing, troubleshooting, and operation, and maintain all audio-visual equipment necessary to produce all Museum programs
  • Work closely with curators and designers to meet A/V requirements of exhibitions
  • Conduct routine responsibilities including setting up projections for talks and lectures, assisting Museum staff with virtual programs, providing audio support for musical events, and set-up and maintenance of video installations
  • Advise staff on multimedia projects, including equipment purchases
  • Perform digital archiving projects, including program and exhibition media documentation and archiving
  • Maintain inventory of all Museum A/V equipment, including periodic maintenance and condition checks, and build storage units to organize equipment as needed
  • Other duties as assigned

Start date: Immediately

Reports to: Manager of Time-Based Media and A/V Technology

Position type: Full-time

Union status: Union

FSLA status: Non-exempt

Schedule: 35 hours per week, work week and shift schedule to be determined

Apply online

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