All posts by Jessica Murphy

Jessica Murphy

Jessica Murphy, Manager of Visitor Engagement, joined the Brooklyn Museum in 2015 as a member of the ASK team. In her current position she leads the team in their interactions with the Museum’s visitors through the ASK app and coordinates their ongoing training and development. Jessica received her B.A. from Fordham University and her M.A. and Ph.D. in Art History (with a concentration in American Art) from the University of Delaware. She previously worked as Research Associate at the Metropolitan Museum of Art (contributing to exhibitions and publication such as “Alfred Stieglitz and His Artists: Matisse to O’Keeffe” and “The American West in Bronze”), as Contractual Educator at the Met, and as Curatorial Assistant at the Philadelphia Museum of Art. She has also worked as a freelance writer on cultural topics. She welcomes any opportunity, in any medium, to connect people and art.

Cards feature a detail of William Merritt Chase’s portrait of Lydia Field Emmett, with instructions.

Trends Across Time: An ASK Fashion Tour

As a follow-up to our ASK-guided gallery tours for Frida Kahlo: Appearances Can Be Deceiving and Pride Month, the ASK team has created a new…

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The card featured a detail of a work by Amaryllis DeJesus Moleski, on view in the exhibition "Nobody Promised You Tomorrow."

Showing Our Pride: A New Themed ASK Tour

“Celebrate Pride Month! Our team of friendly experts guide you on a tour of LGBTQ+ artists and themes throughout the Museum via text message, chatting…

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The “no photography” policy within the exhibition meant that visitors were looking for another way to remember their favorite works in the show. (Photo: Jonathan Dorado)

Everyone Wants To Take Frida Home: ASK and Frida Kahlo

Our exhibition Frida Kahlo: Appearances Can Be Deceiving closed on May 12 and we’re taking a moment to review our ASK engagement for this show….

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The four palm cards for our post-exhibition ASK experience offered a choice of four Kahlo images.

Not just for “Appearances” sake: ASK and Frida Kahlo

Our major exhibition for this spring, Frida Kahlo: Appearances Can Be Deceiving, has been very well-attended and well-received so far. It has also posed unique…

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The waiting area for the exhibition was never this empty.

Turn and face the strange ch-ch-changes: ASK and “David Bowie is”

From March through July 2018, the Brooklyn Museum was the home of the multimedia exhibition David Bowie is. It was the twelfth and final stop…

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Several children of staff members took time from a summer afternoon to test an early version of our “Soulful Creatures” hunt in the Egyptian galleries.

ASK and Young Museum Visitors: On the Hunt

Sometimes we plan and execute ASK-related projects on a long timeline, but occasionally a project will happen organically and almost take us by surprise. Using…

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GOK Living Modern book 1

Making Connections in “Georgia O’Keeffe: Living Modern”

One thing we’ve learned through all our ASK pilots and testing is that people love an incentive. Free drink tickets finally helped us to attract…

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The Luminist landscapes (top row before and after) and still lifes (bottom row, before and after) now get a chance to shine.

Before and After: ASKing about American Art

This month marks one year since the reinstallation of the Museum’s fifth-floor American art galleries, formerly known as “American Identities: A New Look.” This anniversary…

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Patterns in the ways visitors are using the app in the exhibition emerged pretty quickly including using the prompt questions (left), sending photos only (center), and savvy questions relating to the themes of the show (right).

Georgia O’Keeffe: ASKing Modern

Our special exhibition “Georgia O’Keeffe: Living Modern” opened on March 3, and—not surprisingly for a show about such a famous artist—it’s turned out to be…

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Mickey Thomas

Is Bigger Better? Some Most-ASKed About Artworks

In a recent conversation with colleagues from the Peabody Essex Museum, Sara and I fielded a question that frequently arises: which works of art do…

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Colleagues who tested the tour concept with us, fill out a survey after their experience. A big take-away was the need to give visitors a certain amount of control over their experience (e.g. in selecting the works to visit), while also providing enough structure to the content with each work so visitors felt appropriately “guided.”

ASK App + Group Tours: Shaping the Visitor Experience

In my last post I wrote about our process for deciding which collection highlights to include in ASK’s new self-guided tour, titled Highlights and Hidden Gems….

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Bigger boosk for blog

ASK App + Group Tours: Making Hard Choices

Earlier this week, Sara introduced the topic of ASK’s new collaboration with our Group Tours office and our efforts to shape the content of our…

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The team brainstormed to compile helpful reminders and new info for the manual.

Revising our ASK Engagement Manual

It’s been a year since the original ASK team arrived at the Museum, and we’ve been reflecting on all the ways ASK has evolved over…

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Two members of the ASK Team, Elizabeth and Zinia, review visitor chats.

Chatting About… Chats

As the ASK Team gears up for the app’s Android launch in April and expands to two full-time members and four part-time members, it seems…

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The current ASK team (Stephanie Cunningham, Zinia Rahman, Elizabeth Treptow, Andy Hawkes, and Megan Mastrobattista) with a few friends.

All in a Day’s Work

In our last post, Sara discussed our ongoing definition and refinement of the ASK app’s engagement goals and our recent collaborative workshop with some of…

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