All posts tagged bloomberg

Leveraging Machine Learning for Better Efficiency

Extremely smart people dedicated to the field of machine learning have made tools that are not only better, but far more accessible than they have…

Read More

ASK Snippets Integrated Into BKM Website

A number of things happen after a visitor has a chat with our ASK team. At the end of each day, the ASK team takes the…

Read More
1

Image Matching Now Supporting iBeacon Results

Every second counts when the ASK team is responding to visitor questions. With that in mind, a few weeks ago we looked into how we…

Read More

Revising our ASK Engagement Manual

It’s been a year since the original ASK team arrived at the Museum, and we’ve been reflecting on all the ways ASK has evolved over…

Read More

Selectively Flying Blind After Android User Testing

ASK Brooklyn Museum for Android is now available on Google Play. We had one early quandary, but this was a fairly straightforward development process. That is, until we…

Read More

Chatting About… Chats

As the ASK Team gears up for the app’s Android launch in April and expands to two full-time members and four part-time members, it seems…

Read More

Lessons Learned Staffing ASK

Hard to believe that it’s been a full year since we began the initial hiring process for our ASK team. We’ve accomplished so much in…

Read More

How Important is Anonymity When Asking a Question?

As reported earlier, the Android version of our ASK app is due to launch in April. For the most part, the app will look and…

Read More

Code Release: Going from iOS to Android Solving iBeacon Issues Along the Way

Our Android release is coming in April. I’m often asked about our strategy to expand into Android when 74% of our users are on iOS…

Read More

Getting Visibility on the iBeacon Problem

It’s been just over a year since I wrote about the realities of installing ibeacon to scale. Our ASK app, funded by Bloomberg Philanthropies, has been active…

Read More

What Do We Want from the ASK Wiki?

In one of my previous posts, way back in March 2015, I discussed our initial plans for a shared research database (an “ASK wiki”) which…

Read More

Asking with a New Set of Eyes

I’m sure it will come as no surprise to anyone that getting out of your own head every once in a while can have great benefits. We’ve…

Read More

All in a Day’s Work

In our last post, Sara discussed our ongoing definition and refinement of the ASK app’s engagement goals and our recent collaborative workshop with some of…

Read More

Getting It All on Paper

We developed ASK based on the premise (determined by over a year’s worth of pilot projects) that our visitors want to talk about art with…

Read More

Sleuthing Clues about the Future from Visitor Interaction

Things have been pretty quiet over here for a while—have you noticed?  We had been blogging our progress on ASK weekly and in my last post…

Read More

SITU Studio (re)Envisions our Lobby as Part of Bloomberg Connects

We are excited to announce that the Brooklyn based design firm, SITU Studio, will be working with us to create a new, more friendly and…

Read More
1

Challenges using the iPod Touch for a Mobile Testing Environment

In previous blog posts we’ve discussed the results of our initial user testing. In this blog post we’ll talk about the process and challenges of getting…

Read More

One API to Rule Them All

In the web development world, RESTish APIs (Application Programming Interface) have slowly become the de facto standard by which different computing systems are used to…

Read More

User Testing ASK with our Members

Earlier this week I covered how we have been testing the ASK app internally. Today I am going to talk about how we user tested…

Read More

Preparing for User Testing

I was very excited by the prospect of user testing in the field when I started working on the Bloomberg Connects project. As a web…

Read More
6

Configuring the All-in-One Windows 8 PC into a Gallery Kiosk

In getting our ASK iPad pilot into full swing for Bloomberg Connects we needed to nail down how we were going to present the answers…

Read More
2

Metrics Tell (Part of) the Story

As Shelley mentioned in her previous post, we’ve tweaked our comment kiosks over the past year or so, shifting them to an ask functionality only…

Read More

Piloting the Complexities of Migrating iPad Kiosks into ASK

Brian and Jennie have been talking about our forthcoming mobile application, which is one of the public facing components of our Bloomberg Connects project, but…

Read More

The Design Spin Cycle

When I started as Web Designer for the museum in January, I assumed I had been hired for a website redesign. Rookie mistake. As you’ve…

Read More
3

Positioning Visitors with iBeacons

When Apple released iOS7 in 2013 one of the new features introduced was iBeacon. This technology would now enable Apple devices to pick up broadcasting…

Read More

Simply ASK

In previous Bloomberg Connects blog posts we’ve described the iterative process of determining how we can engage the visitor, enhancing their museum experience. The ASK app (our…

Read More
2

Going Responsive with Agile Planning

“Three Simple Truths” from The Agile Samurai by Jonathan Rasmussen: 1. It is impossible to gather all the requirements at the beginning of a project….

Read More
1

Local Matters

If you’ve been reading the blog lately you know we’ve been taking stock of our digital efforts and making considerable changes. I’ve been discussing what’s not…

Read More

Leveraging Technology for Connection

As Sara mentioned in her previous posts, we’ve been careful in this project to let visitor need pave the way toward an idea. It was…

Read More

Piloting a Future Visitor Experience

A series of internal meetings got us set on the path for this project, but we wanted to test it with our visitors. To do…

Read More

Taking Assumptions with a Grain of Salt

As Shelley introduced in her last post, we have the very ambitious goal of overhauling our visitor experience through an initiative funded by Bloomberg Philanthropies…

Read More

Visitor Powered Technology to Create a Responsive Museum

We are incredibly excited that Bloomberg Philanthropies has funded a three-year initiative as part of Bloomberg Connects and it gives us the opportunity to significantly improve…

Read More