Selecting ASK from the mobile home screen gives the user two views depending on where they are standing. Outside the museum, they see a call-to-action to come in and use ASK, which will be activated based on their geolocation. Once inside the museum, the feature is active and ready to use.

The Design Spin Cycle

When I started as Web Designer for the museum in January, I assumed I had been hired for a website redesign. Rookie mistake. As you’ve…

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estimote beacons

Positioning Visitors with iBeacons

When Apple released iOS7 in 2013 one of the new features introduced was iBeacon. This technology would now enable Apple devices to pick up broadcasting…

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Our start screen begins with an onboarding processes designed to be conversational.

Simply ASK

In previous Bloomberg Connects blog posts we’ve described the iterative process of determining how we can engage the visitor, enhancing their museum experience. The ASK app (our…

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The data we gather at each step informs the next one. Simple, right? [

Going Responsive with Agile Planning

“Three Simple Truths” from The Agile Samurai by Jonathan Rasmussen: 1. It is impossible to gather all the requirements at the beginning of a project….

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Google Analytics (along with zip code metrics) showed the majority of participation in Click! and Split Second was coming from local sources.

Local Matters

If you’ve been reading the blog lately you know we’ve been taking stock of our digital efforts and making considerable changes. I’ve been discussing what’s not…

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In order to test quickly, we used off the self hardware in the form of iPod Touches, iPads, and iMessage.

Leveraging Technology for Connection

As Sara mentioned in her previous posts, we’ve been careful in this project to let visitor need pave the way toward an idea. It was…

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Staff were stationed throughout the permanent collection to determine what type of guidance visitors were seeking.

Piloting a Future Visitor Experience

A series of internal meetings got us set on the path for this project, but we wanted to test it with our visitors. To do…

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Meetings with staff from across departments helped gather ideas that would later be tested with visitors.

Taking Assumptions with a Grain of Salt

As Shelley introduced in her last post, we have the very ambitious goal of overhauling our visitor experience through an initiative funded by Bloomberg Philanthropies…

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Everyone streaming through our doors has unique needs. How can we serve them better?

Visitor Powered Technology to Create a Responsive Museum

We are incredibly excited that Bloomberg Philanthropies has funded a three-year initiative as part of Bloomberg Connects and it gives us the opportunity to significantly improve…

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Teaching next-gen art making for the next generation of artists

Since we first made use of our 3D printer, we’ve grown the number of things we’ve used it for, ranging from creating a participatory experience…

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Hiroko Okada (Japanese, born 1970). Future Plan #2, 2003. Chromogenic photograph, 54 13/16 x 35 1/8 in. (139.2 x 89.2 cm). Brooklyn Museum, Gift of the artist and Robert A. Levinson Fund, 2008.25. © Hiroko Okada

Clear Choices in Tagging

Remember my post on Social Change? We’ve been evaluating our digital projects with a careful eye toward what’s working and what isn’t.  At this juncture,…

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The nicest error page we hope you never see.

Cloud Watching

A few years ago we moved away from hosting our website infrastructure from its dusty basement to the Cloud. This brought a certain peace of…

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Material at The Commons on Flickr has been moved to Wikimedia and seeded into appropriate articles, such as the Paris Exposition of 1900.

Social Change

There comes a moment in every trajectory where one has to change course.  As part of a social media strategic plan, we are changing gears…

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Robert Nardi photographing Senwosret III

How about a nice game of 3D printed chess?

Earlier this year, we started exploring how 3D printing could enhance the visitor experience and began by introducing it on that month’s sensory tour. In…

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Brooklyn Castle

For the past few years, we’ve been really fortunate to have a relationship with POV, the award-winning documentary series on PBS. They do really thought-provoking…

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